{"id":8084,"date":"2020-10-28T06:05:22","date_gmt":"2020-10-28T06:05:22","guid":{"rendered":"https:\/\/www.grupoparadell.com\/?page_id=8084"},"modified":"2026-09-03T15:22:25","modified_gmt":"2026-09-03T15:22:25","slug":"cuando-las-primeras-perdidas-de-clientes-ocultaban-un-problema-mucho-mayor","status":"publish","type":"page","link":"https:\/\/www.grupoparadell.com\/en\/cuando-las-primeras-perdidas-de-clientes-ocultaban-un-problema-mucho-mayor\/","title":{"rendered":"CUANDO LAS PRIMERAS P\u00c9RDIDAS DE CLIENTES OCULTABAN UN PROBLEMA MUCHO MAYOR"},"content":{"rendered":"<p>\n  <img fetchpriority=\"high\" class=\"wp-image-8056 size-medium alignleft\" src=\"https:\/\/www.grupoparadell.com\/wp-content\/uploads\/glass-building-1149726_960_720-300x202.jpg\" alt=\"\" width=\"300\" height=\"202\" srcset=\"https:\/\/www.grupoparadell.com\/wp-content\/uploads\/glass-building-1149726_960_720-300x202.jpg 300w, https:\/\/www.grupoparadell.com\/wp-content\/uploads\/glass-building-1149726_960_720-768x518.jpg 768w, https:\/\/www.grupoparadell.com\/wp-content\/uploads\/glass-building-1149726_960_720.jpg 960w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\n<\/p>\n\n<p>Un grupo inversor internacional acababa de adquirir una participaci\u00f3n mayoritaria en una compa\u00f1\u00eda del sector auxiliar de la construcci\u00f3n. Tras la incorporaci\u00f3n del nuevo equipo directivo y la implantaci\u00f3n de nuevos sistemas de control, comenzaron a detectarse p\u00e9rdidas recurrentes de clientes estrat\u00e9gicos en una determinada zona del mercado.<\/p>\n\n<p>Aunque inicialmente pod\u00eda tratarse de una evoluci\u00f3n normal de la competencia, diversos indicadores hac\u00edan pensar que exist\u00eda un problema interno. La direcci\u00f3n necesitaba determinar si la p\u00e9rdida de negocio respond\u00eda a factores comerciales o si, por el contrario, pod\u00eda existir una actuaci\u00f3n desleal que estuviera comprometiendo el valor de la inversi\u00f3n realizada.<\/p>\n\n<p>Grupo Paradell desarroll\u00f3 una investigaci\u00f3n corporativa orientada a verificar el origen de las p\u00e9rdidas de facturaci\u00f3n, analizar la actuaci\u00f3n de los principales responsables comerciales y reconstruir los hechos con base en informaci\u00f3n objetiva y contrastada.<\/p>\n\n<p>La investigaci\u00f3n permiti\u00f3 acreditar que el director comercial manten\u00eda contactos habituales con un antiguo directivo de la compa\u00f1\u00eda que ocupaba un puesto de responsabilidad en una empresa competidora, llegando a mantener reuniones en las propias instalaciones de esta \u00faltima.<\/p>\n\n<p>El an\u00e1lisis forense complement\u00f3 la investigaci\u00f3n revelando que una parte significativa de los clientes perdidos durante los meses anteriores hab\u00eda pasado a trabajar con dicha empresa competidora. Asimismo, se detect\u00f3 la utilizaci\u00f3n indebida de gastos de representaci\u00f3n para fines personales y la justificaci\u00f3n de desplazamientos que, en realidad, nunca llegaron a realizarse.<\/p>\n\n<p>La informaci\u00f3n obtenida permiti\u00f3 a la compa\u00f1\u00eda comprender el verdadero origen de la p\u00e9rdida de negocio, adoptar las medidas oportunas para proteger sus intereses y frenar un perjuicio econ\u00f3mico que, solo en los seis meses analizados, superaba el mill\u00f3n y medio de euros en facturaci\u00f3n.<\/p>\n\n<p>Las primeras se\u00f1ales rara vez explican toda la realidad. La inteligencia estrat\u00e9gica permite descubrir las causas que realmente ponen en riesgo el valor de una empresa antes de que el da\u00f1o sea irreversible.<\/p>","protected":false},"excerpt":{"rendered":"<p>Un grupo inversor internacional acababa de adquirir una participaci\u00f3n mayoritaria en una compa\u00f1\u00eda del sector auxiliar de la construcci\u00f3n. Tras&#8230;<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8084","page","type-page","status-publish"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CUANDO LAS PRIMERAS P\u00c9RDIDAS DE CLIENTES OCULTABAN UN PROBLEMA MUCHO MAYOR - Grupo Paradell<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.grupoparadell.com\/en\/cuando-las-primeras-perdidas-de-clientes-ocultaban-un-problema-mucho-mayor\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CUANDO LAS PRIMERAS P\u00c9RDIDAS DE CLIENTES OCULTABAN UN PROBLEMA MUCHO MAYOR - Grupo Paradell\" \/>\n<meta property=\"og:description\" content=\"Un grupo inversor internacional acababa de adquirir una participaci\u00f3n mayoritaria en una compa\u00f1\u00eda del sector auxiliar de la construcci\u00f3n. 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